Privacy Policy

Privacy Notice

This Privacy Notice for ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at bestsaunausa.com

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at [contact email].


Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find more details by clicking the links or using the table of contents below:

  • What personal information do we process?
    When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about [personal information you disclose to us].

  • Do we process any sensitive personal information?
    Some information may be considered "special" or "sensitive" in certain jurisdictions (e.g., racial or ethnic origins, sexual orientation, religious beliefs). We do not process sensitive personal information.

  • Do we collect any information from third parties?
    We do not collect any information from third parties.

  • How do we process your information?
    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason. Learn more about [how we process your information].

  • In what situations and with which parties do we share personal information?
    We may share information in specific situations and with specific third parties. Learn more about [when and with whom we share your personal information].

  • How do we keep your information safe?
    We have organizational and technical processes in place to protect your personal information. However, no electronic transmission or storage is 100% secure. Learn more about [how we keep your information safe].

  • What are your rights?
    Depending on where you are located, privacy laws may give you rights regarding your personal information. Learn more about [your privacy rights].

  • How do you exercise your rights?
    The easiest way to exercise your rights is by visiting [link], or by contacting us. We will act upon any request in accordance with applicable laws.

Want to learn more? Review the full Privacy Notice below.


Table of Contents

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. When and With Whom Do We Share Your Personal Information?

  4. Do We Use Cookies and Other Tracking Technologies?

  5. How Long Do We Keep Your Information?

  6. How Do We Keep Your Information Safe?

  7. Do We Collect Information From Minors?

  8. What Are Your Privacy Rights?

  9. Controls for Do-Not-Track Features

  10. Do United States Residents Have Specific Privacy Rights?

  11. Do We Make Updates to This Notice?

  12. How Can You Contact Us About This Notice?

  13. How Can You Review, Update, or Delete the Data We Collect From You?


1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you:

  • Register on our Services

  • Express interest in obtaining information about us or our products and Services

  • Participate in activities on the Services

  • Contact us directly

Personal Information Provided by You may include (depending on your interactions):

  • Contact details (name, email, postal address, phone number)

  • Payment data necessary for processing payments (handled and stored by third-party payment processors)

  • Other information relevant to your account or purchases

Sensitive Information: We do not process sensitive information.


2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

Examples include:

  • Facilitating account creation and management

  • Delivering and facilitating Services you request

  • Managing orders, payments, returns, and exchanges

  • Requesting feedback

  • Delivering targeted advertising based on your interests

  • Posting testimonials

  • Evaluating and improving our Services, products, and marketing

  • Complying with legal obligations


3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations and with specific third parties, including in:

  • Business transfers (e.g., merger, sale of assets, acquisition)


4. Do We Use Cookies and Other Tracking Technologies?

In Short: Yes, we use cookies and similar tracking technologies to collect and store information.

  • Cookies help maintain security, preferences, and basic site functions

  • Third-party providers may use tracking for analytics and advertising

  • You may opt out of certain tracking as described in our Cookie Notice

  • Google Analytics is used to analyze Service usage (opt-out links provided)


5. How Long Do We Keep Your Information?

In Short: We keep your information only as long as necessary to fulfill the purposes described, unless legally required otherwise.

  • After that, information is deleted or anonymized

  • Some data may be securely stored in backups and isolated until deletion is possible


6. How Do We Keep Your Information Safe?

In Short: We use organizational and technical security measures to protect your personal information.

  • Despite safeguards, no method is 100% secure

  • Transmission and storage of personal data are at your own risk

  • Always access Services in a secure environment


7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years old.

  • If data from children under 18 is discovered, accounts are deactivated and data is deleted

  • If you believe we have data of minors, please contact us


8. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account anytime, depending on your location.

  • You can withdraw consent for processing where applicable

  • Opt-out of marketing communications anytime by replying "STOP" or "UNSUBSCRIBE"

  • You can request access, correction, deletion of your data

  • Some rights may be limited by law

  • For questions or to exercise rights, contact us at support@bestsaunausa.com


9. Controls for Do-Not-Track Features

Most browsers offer Do-Not-Track (DNT) features, but no standard exists for honoring these requests. We currently do not respond to DNT signals but will update if standards change.


10. Do United States Residents Have Specific Privacy Rights?

In Short: Yes. Residents of certain US states (CA, CO, CT, DE, FL, IN, IA, KY, MT, NH, NJ, OR, TN, TX, UT, VA) may have rights to:

  • Access and receive details about personal information we hold

  • Correct inaccuracies

  • Delete personal information

  • Withdraw consent

  • Opt-out of targeted advertising and profiling

  • Obtain lists of third parties with whom data is shared

  • Limit use of sensitive data

  • And more, depending on state law

You may designate an authorized agent to act on your behalf.


11. Do We Make Updates to This Notice?

Yes, we update this notice as necessary to comply with laws.

  • Updated versions will have a revised date

  • Material changes may be communicated via notice or direct message

  • We encourage you to review it periodically


12. How Can You Contact Us About This Notice?

If you have questions or comments, please contact us:
Email: support@bestsaunausa.com


13. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on applicable laws, you may visit [link], or contact us at support@bestsaunausa.com to:

  • Review your personal data

  • Update your information

  • Request deletion of your data